Our Services
End-to-end medical equipment services — from procurement and installation to maintenance, training, and institutional supply.
Equipment Supply & Procurement
We source and supply laboratory analyzers, imaging systems, and medical consumables from our global manufacturing partners. Our procurement team manages the full supply chain — from quotation and order placement through customs clearance and in-country delivery.
- Laboratory analyzers and reagents
- Digital radiography and imaging systems
- Consumables, accessories, and spare parts
- Import documentation and customs handling
- Warehousing and logistics across Tanzania
Installation & Commissioning
Our service engineering team carries out professional installation, commissioning, and acceptance testing for all equipment we supply. We ensure every system is correctly configured and verified before handover to the clinical team.
- Site preparation and infrastructure assessment
- Professional equipment installation
- System commissioning and calibration
- Acceptance testing and performance verification
- Handover documentation and sign-off
After-Sales Support & Maintenance
Our dedicated service team provides ongoing preventive and corrective maintenance to maximise equipment uptime. We stock genuine manufacturer spare parts and consumables for fast turnaround on repairs.
- Preventive maintenance programs
- Corrective maintenance and repairs
- Genuine OEM spare parts supply
- Remote technical support
- Service level agreements (SLAs)
Training & Clinical Application
Our microbiology specialists and certified application trainers deliver hands-on operator training and clinical application workshops for healthcare professionals. Training is customised to the equipment and the clinical context of each facility.
- Operator training for laboratory staff
- Clinical application workshops for doctors
- Radiographer training for imaging systems
- Refresher and competency training
- On-site and facility-specific programs
Tender & Institutional Procurement
We have extensive experience supporting hospitals, government health institutions, and NGOs with tender preparation and medical equipment procurement processes. Our team provides technical specifications, pricing, and compliance documentation.
- Tender document preparation
- Technical specification writing
- Government and institutional supply
- NGO and donor-funded project support
- Compliance and regulatory documentation
Warehousing & Logistics
HyperMed maintains in-country warehousing to ensure availability of stock consumables and spare parts. Our logistics team coordinates delivery across Tanzania, including upcountry facilities.
- In-country stock of consumables and reagents
- Cold-chain management for temperature-sensitive products
- Distribution to upcountry healthcare facilities
- Inventory management and order management
Need a Service Quote or Technical Support?
Contact our team to discuss service agreements, maintenance schedules, or training programs for your facility.